Sitemap System Access taps directly into Microsoft's standard Windows controls via Microsoft Active Accessibility. Thus it provides immediate and direct access to Windows utilities and programs such as Notepad, WordPad, Media Player 10, Windows Explorer, and all of the integrated tools that provide technicians direct access to Windows for diagnosing problems and/or setting hardware and software features, functions and preferences. A technician could plug in System Access via a PassKey and have immediate keyboard access to all of the internal workings necessary to diagnose, repair, and/or tune the system. This opens a whole new job category to people with computer skills who are visually impaired.